1. You are determined on WHAT to have
If you've already decided that you want a website with such-and-such a function, such-and-such a color, such-and-such a design style, we might not be the best choice.
Many people who contact us provide a brief two- or three-line explanation in the hope that it will be enough for us to make a concrete offer. This is almost never the case.
Often there can be a lot of good ideas, but sometimes it's also a complete miss based on the actual need.
That's why we start all projects with a pre-project where we map out exactly what you want to achieve, who you're going to target, what their needs are and how we're going to meet them. Only then are we ready to define the project in its entirety.
2. You expect to sign the contract and "wait" for us to finish
We need your involvement to get the best possible result. You know the company, products, services and customers much better than we can map regardless of how many working meetings we've had.
This doesn't mean that you need to micro-manage us in our work, but we need you to be the information mine we need to dig into. We also need you to confirm that we're on the right track, providing ongoing and rapid feedback on the work we've done. If you or someone else in the company doesn't have the ability to follow up on this in a good way, someone else is probably better than us.
We solve this by arranging regular weekly calls of 10-30 minutes on video or phone where we can get our feet on the ground.
3. You are not willing to designate one or more permanent resources to manage the project from your side
If you think this project could quickly become a throw-ball between several people internally, then I can almost certainly say that this will take much longer than planned and that we are not the right agency.
Imagine you're in a restaurant with 10-12 people and you're about to order food. You only order one dish, but everyone only says one ingredient each without knowing exactly what everyone else is saying. This can easily happen in a project if there are a lot of people coming in, some leaving, etc.
We fully understand that it's important to involve different parts of the company in the project, but don't pass the buck. Make sure you have one person leading the project and gathering the information before passing it on to the agency you're working with.
The only exception here would be technical calls, where it can often be a good idea to skip all the middlemen. There, I also have to pass the buck sometimes and put the customer's technical contact directly with one of our developers.
4. Price is the most important driver in the project
It's almost painful to write that because I don't want to seem like a cliché that "only works with the biggest and strongest." That's not the case at all.
The point is not that you have to have 500 000,- or more for the project, we have "Website packages" that are suitable for those with a limited budget. The point is that price is not the main driver.
We're happy to take shortcuts to save time, but only as long as it doesn't compromise the purpose of the project. This does not always mean that it is the best technical solution and that the function is not 100% optimal in everything, but it works perfectly well based on the purpose of the project.
5. You want to make up the pig
You have a website today that you want to "redesign" without carrying out a completely new project for various reasons, but would like the results for a new, larger project. These are jobs we don't take, because we manage to deliver to expectations in a way that we can be satisfied with.
It should be said that if you have a pig, you have a pig. Because technology is "slightly" different from genetics, it is theoretically possible to fix everything, but it takes much longer, requires more of the budget and the result is often not 100%.
It is important to describe why you have arrived at this conclusion so that this can be taken into account in the solution.